Also, the meeting recording also shows my stream in full quality. Honestly the 1080P cap on resolution is fine, it's more that the whole thing doesn't seem to want to go over ~4mbps of bandwidth which results in very low framerate and bad video compression. Compared to Zoom the screen sharing experience of Microsoft Teams is simply horrible. Create a professional background, express yourself, and avoid interruptions so you can keep the focus on the conversation. 06:29 PM. - edited Jan 22 2021 [SOLVED]: MS Teams Video quality is terrible, Re: [SOLVED]: MS Teams Video quality is terrible. More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. US? I am using a Logitech 922 PRO HD Stream. We're very happy with the Office365 etc environment in general and I understand the service needs to scale well to the lowest common denominator, but it seems harmless to expand the upper range if everyone in the call can handle it. The problems could be solved when you deleting the cache of Teams! On your mobile device, selectBackground effects. Re: Poor video quality with ample bandwidth. 06:59 AM. However, as soon as I share a powerpoint, screen or document etc, the quality of the video feed simultaneously reduces and goes blurry/pixelated. 04:57 PM Microsoft restricted it for a while to 720p because of platform scaling, but I think we are at the point it needs to happen, especially as cameras like the Brio support it. Zoom fully supports screen sharing in 4K monitors. Please MS fix this asap. I'm hoping to receive a response from Microsoft with a date for the increase in video quality so I can finish up and move on to other projects. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. New comments cannot be posted and votes cannot be cast. Turn the setting for fixing blurry apps on or off manually. Teams powerpoint sharing video quality. To turn off background effects, select . So this definitely is a MS Teams issue. Might be some blocked ports MS Teams I using? When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. Do you have any details on Bandwidth values for Teams-PSTN Calls. Close Teams, clear Teams Cache. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Jun 30 2020 Re: Increase video quality for screen sharing. Is it poor Teams application? Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? Then let them share 4k all they want, and scale out those appliances as needed. https://office365.uservoice.com/forums/264636-general/suggestions/35568271-improve-stream-performanc https://techcommunity.microsoft.com/t5/Office-365-Video/MS-Stream-Video-very-blurry/m-p/77873/highli https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/, Video Playback Blurry first half of video, Shared my prepared video in this meeting with full screen and including system audio. Some participant windows are blurry, others are sharp; when pinned the blurry one is sharp Hi all, Eg when on a Teams meeting with more than 1 participant, the camera feeds / windows of some participants are sharp while others are blurry. The audio quality remains fine and the shared screen is . You dock your laptop or tablet to a display that has a different resolution, and then you project in Second screen only mode. September 30, 2022, by 3. https://youtu.be/aW3U16OKTiA View best response Labels: But have I missed something? @UKITGuyWould like to see if you find solution. Each user that is added has the same as stream. Jan 22 2021 I've run the Skype for Business Network Assessment tool mentioned in one of your links, and all tests complete successfully - all ports open. 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? @jsquaredz- The issue seems far more severe with high quality cameras. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. 08:58 AM MP4 as the format unfortunately won't say much. Even the other end see a mindcraft view. Select Blur to blur your background. I've seen those articles, but don't think they help me any. I am not sure, but believe the video quality is OK in "the other end" (at the recievers), and that is the most important thing. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. Note: 2x2 video on Teams for web (Edge and Chrome) is available as part of the public preview . Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. @Trond_WibeI also have poor video quality video with my 4k camera. Choose the account you want to sign in with. 06:58 AM 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. Zoom = perfect, Teams = not useable. I dunno, check your bit-rate in the bottom right, see what it's set too, maybe your connection is keeping it from using higher bit-rate since it's playing through a streaming service. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Please MS fix this asap. on Which I can't understand, because that is what it is made for!? This is blurry camera on Microsoft Team. File sharing, tasks, and polling. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? May 26, 2022, by Can anyone offer any advice or pointers as to why were getting such poor video quality - it's very off putting and doesn't make you want to use Teams. Aug 23 2019 New: Microsoft Teams Premium, the better way to meet Sep 30 2020 I would just test with a higher end video and see what happens and go from there. Youll see zoom is using more bandwidth and streaming HD video. NO! so Teams is not trying to get the highest resolution. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. Either dshow has a bug or the teams client. I answered my own question. Social Media JOB OPPORTUNITIES! -- I think MS needs to actually improve their app itself. We have been holding off on switching from Skype for Business to Teams for our videoconferencing and telehealth due to the poor video quality. Background images are currently limited to PC and Mac clients. Zoom video conferencing works fine, so why won't Teams? Turn the notification about blurry apps on or off. Click on the same ellipsis icon (three horizontal dots) as mentioned before. We also have fiber optic internet. So the issue seems to be only happening at initial meeting setup and only in the Teams desktop app (not the browser as already reported by @RonaldDJ). Learn how Select background effects Here you can choose to blur meeting background, select from a list of images, or upload your own image. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. Removing just the 640x360 resolution fixed the issue. November 29, 2021, by After a couple weeks of running the laptops you will work with the PFE (premier field engineer) to upload the data from each computer > then go through a very detailed analysis. Please MS fix this asap. Has anyone had a similar issue, or knows how to fix this? You are right that the current limit is 1080p resolution as per Microsoft documentation. Increase video quality for screen sharing. Gigabit download and 50mbps upload. 09:00 AM. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. Setting is on automatic, but changing to highest bitrate makes no difference. by Video was poor and audio was choppy. @jsquaredzIt's now almost october 2020. I like Discord's solution: Tell it to optimize your screen share for text legibility and you get high-quality full-resolution captures at a low framerate to keep bandwidth and resource usage down. This is really annoying, especially if it's working in US region and not in Central or West Europe?! If I join from my iPhone/iPad, i have no issues. 05:50 AM Maybe a problem of the region? Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. Mine is. Stevee100 If you have multiple displays connected to your PC or if your display configuration changes, some desktop apps might appear blurry. Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. @wfGTI stumbled onto this thread while looking for fixes. For reference, the workstation I'm using is a Ryzen 9 3900X with 64GB of RAM and a RTX 2080Ti with fibre gigabit coming in right under the desk and my colleagues' setups are similar. But then when troubleshooting Teams an hour later, Teams was fine. When I looked into it my user, probably me in testing and got side tracked, was set to a lower bandwidth policy. Stevee100 Once you have a few people on and their videos are tiny you cant notice anymore. Sharing best practices for building any app with .NET. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. The Local version of the video changes depending on the source. Thank you for the recommendations. I would recommend voting up and getting as many to do so to get it in front of the product team. 05:51 AM. anonymous-user Your video show our error! This is an incredibly detailed assessment of your path to O365 and back from a maximum of 6 laptops (that you can put anywhere in your network). May 31, 2022. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. Up to 100 participants per meeting. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. May 01 2020 When using the Teams WebApp, the screen sharing is as crisp as can be. 07:13 PM. https://feedbackportal.microsoft.com/feedback/idea/d412260c-a669-ec11-a819-000d3a058885, Delivering new webinar experiences with Microsoft Teams, Whats New in Microsoft Teams | August and September 2022, Make your Microsoft Teams meetings more effective and inclusive. From what I've read today, Microsoft are as increasing the capacity as we speak due to the high demands. SfB network-requirements. Sounds like Microsoft tried to get too smart with the AI which needs to be dialed back! 11:53 PM 0 Sign in to comment Sign in to answer I ONLY use it when the invites I receive call for Teams or I avoid it because it is so poor whether I am looking at the other people or my stream to them. Go to Teams Settings > General and check the checkbox for disable the gpu hardware acceleration then restart your teams. I think that there are a number of things that you might not be thinking about when sharing. https://office365itpros.com/2020/07/22/teams-memory-management/. We do have a couple of Microsoft Gold Partners I can reach out to. Is there some other test/log I should be running/looking at? I tested it again today and noticed that if I sign completely out of Skype for Business, the Teams meeting audio quality improves, but not the video. Click the link for "Advanced Scaling Settings" Uncheck the box that says "Let windows try to fix apps so they're not blurry". Turns out there are quite a few people apparently having focus issues with Microsoft webcams. Your background options will display on the right. InFix scaling for apps, turnon or offLet Windows try to fix apps so theyre not blurry. The way to test, if your camera isn't fixed focus, is to put your hand about 6 - 10 inches from the camera, wait for it to try to focus, move the hand back another six inches and repeat. When using teams as just audio and video - the quality is absolutely fine - everything is very clear. Unlimited group meetings for up to 60 minutes. The preview stays very bad quality, but when a call is made, the other end has "better" video. Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. Here is hoping that MSFT will look at this and improve the video resolution. Could be a few things to check here. 05:22 PM Thanks All. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? Here are two ways you can turn off the notification: Select the Start button, then select Settings > System > Notifications & actions, and then turn off Display Settings. - edited Thank you guys so much for your thoughts, ideas and support. These laptops will run synthetic transactions with an account you stand up and license for the duration of the engagement. @ChristianBergstrom I have been urging my dept to switch to teams. SelectBlurto blur your background, choose an image provided by Teams, or upload your own photo. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. Teams also supports background blur on iOS devices. @jsquaredzI've discovered that my webcam (Microsoft LifeCam Studio) was the primary reason my video was bad. Find out more about the Microsoft MVP Award Program. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? Just wish the video quality could be addressed. It's a just 2,2Mb mp4 file, this should be no problem? Windows 10 (version 1803 or later) can try to fix this automatically, so apps dont appear blurry. Then, click on the 'Apply background effects' option from the overlay menu. it is now November 2021 .. still same issue .. how is that! Are there certain settings tools that make higher quality videos more likely? Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Which Windows operating system am I running? 12:14 AM, Same issue here: Uploaded a recorded screen session, with. on But that was already clear, I guess. ? @Alex Balcanqualloh it looks like the new upcoming built in camera output on OBS won't have this issue. We made, and make a lots of meetings. 2. by I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. Microsoft_Teams_team 5 GB of cloud storage per user. Our company has been phasing back-to-the-office this month. We are awaiting our analysis as I type. on The first being what size screen are you sharing from. Of course I tested a bigger video with high resolution, but there was the same problem. I've read a lot about this issue. Since webcams are in short supply I used aCanon - VIXIA HF R800 with a USB HDMI capture adapter and my video is much better now. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Should I avoid the desktop app?All thoughts / solutions welcome. Find out more about the Microsoft MVP Award Program. In my demo, the video was lagging. We have been pushing people to Teams for the collaboration, etc, but they are pushing back to use Zoom. Have the same problem whether using teams desktop app or web client. On a desktop selectBackground filters. They can look at the logs and diagnose your issue. One of our MVPs just posted a blog about this yesterday: I use a Logitech brio 4K camera. We've tried with 5 users and the video quality is poor - not high definition at all, very blurry and/or blocky. Betreff: Increase video quality for screen sharing. But the Zoom (what use the same camera and internet) working fine. In my understanding, we recommend you check if your bandwidth is sufficient. 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. on @jsquaredzI just installed Teams on Windows 10 pro and video is blurry. When I pin one of the blurry colleagues his image becomes sharp. :( (Teams is my LEAST desirable video app service. I called with microsoft. However if i load LogiCapture and then select the virtual source in teams the local quality is improved to 720 and so is the remote. Sharing best practices for building any app with .NET. Sep 09 2022 Mar 05 2022 @CW1981 Sorry you are having problems. There has been calls for this online for a long time about going beyond 1080p - for example, to 4k. Shared screen is blurry on either screen though. by I would recommend 2 things that are not technical related if you have solid hardware on your endpoints already. I tried to figured out, what is the problem. - edited on I found many customers have the same issue in Microsoft Teams. if i open the camera in AMCAP, and set it to 360P, i has the same look. Line Meeting with 720p quiality using the same cam on the same device. June 20, 2017. Aargh. Unlimited one-to-one meetings for up to 30 hours. However, when someone else joins the meeting, it's not only the other side that gets full video quality but when I pin my own video, it's also in full quality for me. Holly Lehman The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). Lookup one of he users in Teams who had an issue and look at their call history. Microsoft Teams adjust the video quality according to your network speed and connection. Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! For more info, see Turn Focus assist on or off in Windows 10. @jsquaredzIn a test late last night with backgrounds if I was the only one in the meeting my onscreen image was lower res and background was super low res but as soon as I connected another user a few seconds later the image for both remote and myself was much sharper, I'd say probably 1080p. You'll appear nice and clear while everything behind you is subtly concealed. May need to switch to YouTube. The same issue! Make older programs compatible with this version of Windows, Turn Focus assist on or off in Windows 10. There is no workaround for OBS that I am aware of. on When people are sharing their screens with me, it appears blurry on my new laptop. If you have Windows 10 (version 1903) installed, the setting to fix blurry apps is turned on by default. on If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. How does the background effects feature work. Com'on MSF! Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. But it will be max 720P in teams. Virtual backgrounds in Microsoft Teams Create a virtual meeting space that keeps the focus on the conversation, shows your personality, and enhances collaboration. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. You should reach out to your Office 365 administrator. To find out your version,see Which Windows operating system am I running? I've personally not had video quality problems, but there are currently many reporting video quality issues. If i just use it in teams directly, the output is 360 ish locally and remotely. There are days when my only human contact is via teams. seanpenrose Select action center, and then select Focus assist. A Microsoft customizable chat-based workspace. but even after hours it is available at Stream with 360p only. For me it is unbelievable that not more Microsoft Teams users are complaining about that. I did include myself in the user voice for Teams. September 26, 2020. Find out more about the Microsoft MVP Award Program. RoughJoe https://docs.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-d https://docs.microsoft.com/en-us/microsoftteams/upgrade-prepare-environment-prepare-network. I am using a Logitech c922. While you're setting up your video and audio before joining a meeting, select Background filters . TERRIBLE!!! Get together virtually anytime and anywherewith a video conference. Find out more about the Microsoft MVP Award Program. For Teams one of the adjustments involved 'reduced video resolution'. If apps appear blurry or if a notification about blurry apps appears on your main display, follow these steps: Do one of the following, depending on whetheryou're prompted with "Fix apps that are blurry?". Here is my 10 second video, and it's bitrate is pretty high. Stay connected to people even when youre apart. Here is a video I put together showing this issue. Explore backgrounds Sign up for free Choose a new virtual background for your meeting It takes three easy steps to change your meeting background. I am sure there was one previously on Uservoice but this doesn't seem to have been moved over. Go to your meeting controls and select More actions > Apply background effects . - edited @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. Teams uses AI and your devices camera to isolate your silhouette from the background around you and apply all the necessary details to transform your background into a new setting. You have to consider other factors too like packet loss and jitter. Quickly present a more professional setting. I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. It turns out it was back focusing terribly (focused behind me by at least a foot or two). I understand that Skype for Business and Teams are different applications but I'm confused as to why SfB video on the same network would be sharp, and clear with good clarity and quality and Teams is fuzzy and unclear. YOU ARE NOT ALONE!I'm working also for a huge software company and most of us have screens with a higher resolution (higher than 1080p) And doing a longer screen sharing session with Microsoft Teams is really a pain! This Windows 10 feature enables you to manage when notifications appear. Observe the focus process. It isn't as simple as bandwidth. I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p. Do they experience the same issue? However, you can turn it off at any time. June 03, 2022, by Teams has been good until 2 weeks ago. Jun 29 2020 They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. For anyone still seeing this, it's still an issue. My workstation has plenty of resources on a 500mbps FrontierFiOS connection. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. On desktop, your new background is set. Thank you for your valued time in responding. May 01 2020 Host your video conference in a virtual shared space. @jsquaredzJust a heads up that besides your own configuration this is most likely due to the "Awareness of Microsoft 365 temporary feature adjustments" due to the extensive increase of cloud services. Here is a video I put together showing this issue. It's just below the video image. If we share at native resolution, nobody can see what we are sharing. MS Team force the poorest 360p video quality without any option for user to select a better setting. Can I use different backgrounds while on my tablet or mobile device? 05:22 PM I encourage you to find the one that applies to your situation (or add a new one) so others can also vote for these improvements:https://microsoftteams.uservoice.com/, Sep 30 2020